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Welcome

Welcome to Penmate Help

Penmate is an AI-powered writing assessment tool for English teachers. It evaluates student essays using Cambridge English assessment criteria and provides instant, consistent feedback — saving you hundreds of hours of marking each year.

  • Getting Started — create your account, set up your organization, and assign your first task
  • Tasks — learn how to create and assign writing tasks
  • Assessment — understand how Penmate evaluates student writing
  • For Students — how to submit work and understand feedback
  • Credits — how the credit system works and how to purchase more
  • FAQ — answers to common questions

Need Help?

Use the Zoe chatbot at the bottom of this page — she can answer your questions about Penmate in any language.

You can also email us at support@penmate.ai.

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