How Credits Work

Credits are the currency that powers Penmate’s AI assessment. Here’s everything you need to know about how they work.

One Credit, One Analysis

Each time a student submits their work and the AI evaluates it, one credit is deducted from your organization’s balance. This includes:

The four-criterion assessment (Content, Communicative Achievement, Organisation, Language)
Strengths and areas for improvement
Overall score calculation
AI detection analysis (if enabled for the task)

Shared Balance

Credits belong to your organization, not to individual teachers. If your school has multiple teachers using Penmate, they all draw from the same credit pool. This makes it easy to manage a single budget for the whole team.

Checking Your Balance

Your current credit balance is displayed in the dashboard. You can see:

How many credits remain
How many credits have been used

When Credits Run Out

If your organization runs out of credits:

Students can still submit their work
Evaluations will be queued until credits are available
Purchase a new credit package to resume evaluations